Upland Capital Group, Inc. is an AM Best rated “A-” VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites and services specialty insurance products in select markets to include excess transportation, construction casualty, excess casualty, primary general liability, excess public entity, professional liability errors and omissions as well as excess cyber liability.  

We focus on “old school” underwriting as a craft, add “new school” analytics and technology, and encourage a gritty, growth mindset among people called “we entrepreneurs.”

As an Excess and Surplus (E&S) carrier, we face unique and interesting problems every day. We are seeking an

Underwriting Operations Specialist to join our amazing team.

Primary Function:

The primary role of the Underwriting Operations Specialist is to support the Client Services department on all operational tasks for all programs. 

Duties and Responsibilities:

• Supporting the Client Services department on a number of required daily tasks pertaining to the quality control of company processes.
• Perform daily quality control reviews of binding/premium documents for all programs.
• Perform processing requirements & quality control reviews of premium bearing endorsements for all programs.
• Assist with state compliance reporting, file document audits & data entry for the company throughout the year.
• Assist with processing time sensitive high volume month-end document reviews (Binders/Endorsements & additional documents as required) for all programs.
• Processing policy cancellation calculations & endorsements for all programs.
• Call finance companies to verify the current payment & policy status.
• Supporting the premium receivables daily processes (Generating follow-up reminder emails to brokers, scanning & labeling finance company notices) as needed.
• Setup broker profiles upon approval of a company appointment.
• Assist with additional assignments as required by management.

Experience, Education, Special Skills Required:

• Must be detail oriented with the ability to work independently and as a team
• Ability to pivot between day-to-day tactical and strategic activities
• Strong oral and written communication skills
• Strong data entry skills with high level of accuracy and efficiency
• Ability to multitask and stay organized
• Proficient with computer, email, and Microsoft Office products
• Ability to manage required daily & monthly due dates and follow up timeliness.

Disclosures:

Pay Estimate: $50,000 - $55,000/year

Other compensation: annual incentive program

Benefits: health insurance including FSA and HSA options and free access to Teladoc, vision, dental, disability and life insurance, parental leave, responsible time off (unlimited vacation days without an accrual system), paid sick time as required by law, 401(k), tuition reimbursement and employee assistance program.

Anticipated close date: 11/30/2025