Upland Capital Group, Inc. is an AM Best rated “A-” VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites and services specialty insurance products in select markets to include excess transportation, construction casualty, excess casualty, primary general liability, excess public entity, professional liability errors and omissions as well as excess cyber liability.  

We focus on “old school” underwriting as a craft, add “new school” analytics and technology, and encourage a gritty, growth mindset among people called “we entrepreneurs.”

As an Excess and Surplus (E&S) carrier, we face unique and interesting problems every day. We are seeking a Data Operations Manager to join our Data Team.

Primary Function:
Upland Capital Group is hiring a Data Operations Manager to enhance the efficiency and scalability of our Data team. This individual contributor role is ideal for someone who excels in project management, driving execution, and cross-functional collaboration.

The ideal candidate:

The ideal candidate is an organized professional who thrives in dynamic environments. You have a solid background in data operations, business operations, or project/program management, with a proven ability to manage multiple workstreams concurrently. Your experience includes working closely with data teams and familiarity with tools such as SQL, Power BI, dbt, or Snowflake.

You may be a good fit if you:

• Are a proactive operator who sees around corners
• Have experience in P&C Insurance
• Can jump into a messy process and bring order without overengineering it
• Are known for getting things done and keeping others on track
• Enjoy working across disciplines and connecting the dots between technical and business priorities
• Are responsive, detail-oriented, and persistent

Duties and Responsibilities:

• Lead cross-functional data workstreams end-to-end including scoping, planning, tracking, and driving execution
• Maintain business rhythm across the team: tracking work, clearing blockers, supporting project charters, and keeping execution on track
• Build and maintain project tracking systems, status dashboards, and team documentation
• Write or co-develop clear business requirements and process flows for data systems and operational processes
• Manage change across stakeholders during rollouts, migrations, and process updates
• Identify and drive improvements in how we plan, prioritize, and deliver data work
• Remove blockers and connect dots across engineering, analytics, and business teams
• Support SOX and compliance processes as needed, including documentation, audit support, and control tracking
• Other duties assigned as needed

Experience, Education, Special Skills Required:

• Bachelor's degree preferred with 5+ years of experience in data operations, business operations, or project/program manager; or equivalent combination of experience and education
• P&C insurance experience highly preferred
• Strong project management and organizational skills with the ability to run multiple workstreams concurrently
• Comfortable with ambiguity, structured in your thinking, and decisive in your execution
• Excellent communicator - clear, concise, and able to tailor to technical and business audiences
• Experience collaborating with data teams and familiarity with tools like SQL, Power BI, dbt, or Snowflake
• Familiar with Agile or Kanban-based delivery models. Please note - this is not a scrum master role
• Insurance or regulated industry experience a plus
• Experience with SOX, data governance, or compliance-related documentation preferred but not required

 Disclosures:

Pay Estimate: $95,000 - $140,000/year

Other compensation: annual incentive program

Benefits: health insurance including FSA and HSA options and free access to Teladoc, vision, dental, disability and life insurance, parental leave, responsible time off (unlimited vacation days without an accrual system), paid sick time as required by law, 401(k), tuition reimbursement and employee assistance program.

Anticipated close date: June 25, 2025