Upland Capital Group, Inc. is an AM Best rated “A-” VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites and services specialty insurance products in select markets to include excess transportation, construction casualty, excess casualty, primary general liability, excess public entity, professional liability errors and omissions as well as excess cyber liability.  

We focus on “old school” underwriting as a craft, add “new school” analytics and technology, and encourage a gritty, growth mindset among people called “we entrepreneurs.”

As an Excess and Surplus (E&S) carrier, we face unique and interesting problems every day. We are seeking an Underwriting Operations Administrator to join our amazing team.

Primary Function:

The role of the Underwriting Operations Administrator is responsible for the execution of the administrative functions which will support our Underwriters and Underwriting Assistants and must ensure detail-oriented accuracy in the distribution of materials to brokers and policy holders.

Duties and Responsibilities:

• Assist in meeting coordination for agendas and attendees for Underwriting Units
• Generate monthly and weekly reports and collect updates from all reporting parties including but not limited to: Reinsurance Monthly Reporting, Product Line Priority Reporting, team weekly report rollups
• Generate Provisional Notices of Non-Renewals via ODEN to distribute to brokers and insureds using mail fulfillment vendor
• Maintain the Renewal Solicitation boards for Underwriting Assistants by verifying received submissions daily, adding accounts as needed, and removing cancelled accounts
• Assist Underwriting Assistants on updating the Monday automation boards and PowerBI subscriptions pertaining to Renewal Solicitations
• Monitor the main company inbox and triage messages to supporting teams
• Answer the main company phone line to answer basic company questions and direct to supporting teams
• Complete the mailing of IT Support Contact Stickers to new hires
• Coordinate signatures for Underwriting Guidelines and Letters of Authority for the Underwriting team and ensure compliance tracking of updates
• Coordinate compliance tracking of unit workflows and SOPs
• Monitor vendor invoice requests for the Operations unit
• Perform additional tasks as requested by leadership

Experience, Education, Special Skills Required:

• Two years of work experience
• Associate’s Degree
• Must be detail oriented with the ability to work independently and as a team
• Strong oral and written communication skills
• Strong data entry skills with high level of accuracy and efficiency
• Ability to multitask and stay organized
• Proficient with computer, email, and Microsoft Office products
• Ability to manage to due dates and follow up timeliness

Disclosures:

Pay Estimate: $50,000 - $60,000

Other compensation: annual incentive program

Benefits: health insurance including FSA and HSA options and free access to Teladoc, vision, dental, disability and life insurance, parental leave, responsible time off (unlimited vacation days without an accrual system), paid sick time as required by law, 401(k), tuition reimbursement and employee assistance program.